+1-855-211-0932 (ID:229786)
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Customer Support


Context Help

If you feel lost inside our Control Panel, the very first step you should take is to click the Help button, which is present on each and every page. A pop-up window will show up. It offers thorough info about all the actions that you can carry out on the given page. Each pop-up window appears on the very same page so that you can quickly return to your work.

Video Tutorials

We have a wide selection of tutorial video clips illustrating how to use our Control Panel. They're meant for those of you who would like to see how things are being done rather than only reading articles. In this way, anyone can quickly become familiar with our web hosting Control Panel by merely watching our step-by-step how-to videos.

F.A.Q.

If you can't find the answer you are looking for, examine our extensive FAQ section, which includes questions asked by actual persons and offers real solutions. We constantly update our Frequently Asked Questions section with new entries in order to embrace all the new additions and innovations related to our web hosting platform.

Ticketing System

If you still can't discover the solution you need in the Frequently Asked Questions section either, you can get in touch with our great team of client support engineers available 24-7 and eager to assist you with any issue. Each trouble ticket you open will be responded to in less than 60 minutes (the average support ticket response time is only twenty minutes), so you will never have to wait a long time to get an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 229786

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com